Contacting us

We will be happy to help you. Please e-mail us, fill out the contact form or call us on the telephone number provided. We’ll take care of your enquiry as quickly as possible.
If your enquiry is regarding an order, please firstly get in contact by phone.

Please understand that we do not have a direct sales department. With this in mind, please directly contact the retailer from whom you purchased the product in relation to any product complaints or product advice.
You may also find the relevant answer in our catalogues.

Contact

Alois Kober GmbH
Ichenhauser Straße 14
89359 Kötz
Germany

Caravan payload increase contact form

Have you ever wondered if a payload increase is possible for your vehicle? No problem at all, you can create a payload increase request with your vehicle’s details. We will process this request as quickly as possible.

 

Personal details

Checklist for increasing the weight of AL-KO chassis:

Axles (data from axle type plate, riveted / glued in the middle of the axle )

Wheel brakes (type of wheel brakes (stamped on the back of the brake anchor plate)

Type and version of the overrun device (stamped at the height of the handbrake lever, the drawbar cover hides the data of the overrun device)

Train connection (type and weight range of the tie bars (stamped on the right tie bar in the front third)There is no type stamping on continuous frames!

Mounted tyre size (from the vehicle registration document or from the tyres, e.g. 195/70 R15)