Welcome to the Customer Centre South Germany
Service for caravans, motorhomes and panel vans at the AL-KO VT headquarters in Kötz
Manufacturer expertise where AL-KO VT is at home
At the AL-KO VT Customer Centre South in Kötz, you benefit from service directly from the headquarters of AL-KO Vehicle Technology, where decades of experience, state-of-the-art workshop technology and comprehensive product expertise come together. Our experienced service specialists support you with maintenance, repairs and retrofitting for motorhomes, panel vans and caravans.
Being located directly at the AL-KO VT headquarters means you receive expert advice and professional solutions right from the manufacturer. Whether you have technical questions, require individual retrofitting or need a specialist service, the Customer Centre South is your point of contact for the full range of AL-KO VT products.
Experience our products on site
At the AL-KO VT Customer Centre South, you can discover various products and solutions from the AL-KO VT product range in person. In the exhibition area, you can view selected systems and accessories up close, compare them and receive advice from our experts.
Whether it’s chassis components, comfort and safety solutions or accessories for motorhomes and caravans, you can view and test many products on site and have their functions explained. This gives you a better understanding of the solutions and allows you to work with our specialist advisers to find the right equipment for your vehicle.
Personalised advice combined with the opportunity to experience the products first-hand makes it easier to choose and helps ensure you get exactly the solution that fits your requirements.
Complete service for your recreational vehicle
At the AL-KO VT Customer Centre South, you benefit from direct manufacturer expertise and a comprehensive range of services for motorhomes, panel vans and caravans. Our specialists know the technical requirements of modern recreational vehicles and are thoroughly familiar with AL-KO VT products.
From professional retrofitting and maintenance to repairs, you get all services from a single source. Whether you need chassis solutions, comfort systems, safety components or individual vehicle optimisation, our experienced team carries out the work professionally, directly on your vehicle.
For complex technical matters in particular, you will benefit from the close integration of service, development and manufacturer expertise at the Kötz site.
Workshop and services
At the Customer Centre South in Kötz, we offer an extensive range of workshop and service options for motorhomes, caravans and commercial trailers. As a specialist for AL-KO VT systems, we provide professional retrofitting, maintenance and repair services for a wide range of chassis, comfort and safety solutions.
Our range of services encompasses retrofitting and installation of selected support, chassis, suspension, manoeuvring and safety systems from AL-KO VT.
These includee HY4, HY2, LevelM, LevelM Pro, LevelVan, LevelC, COMFORT DRIVE, Air Plus, Air Premium X2 and X4, ACS, ATC, UP4, MAMMUT and RANGER. We also install rear carrier systems and towbars and can advise you on our universal and two-wheel trailers as well as the AKS™ 3004 stabiliser coupling.
Maintenance and repairs are also among our core services. We carry out brake servicing for commercial trailers and caravans, repairs and maintenance on AL-KO VT axles, chassis and components for motorhomes, caravans and commercial trailers, as well as axle repairs and work on the AAA Premium Brake. Our range is rounded off by wheel alignment and payload increase services for motorhomes and caravans.
Our experienced service team will be pleased to advise you and make sure that your vehicle is properly equipped, serviced and ready for your next journey.
Contact & appointments
AL-KO VT Customer Centre South
Bahnhofstraße 40
89359 Kötz
Germany
Phone: 0800 - 25 56 000 (Germany free of charge)
Phone: +49 8221 - 97 92 61 (International)
Email: info@alko-tech.com
Opening Hours:
Mon – Thu: 08:00–12:00 and 13:00–16:30
Fri: 08:00–13:30
Campsites in the region
Pitches for motorhomes and caravans are available directly on site, so you can arrive the evening before your appointment.
The Bavarian-Swabian region also offers a wide choice of further pitches and campsites in the surrounding area. Its central location between the Danube valley, Günzburg and the Bavarian Alpine foothills makes Kötz an ideal starting point for excursions and stopovers on your way to your holiday destination.
Whether it’s a visit to LEGOLAND Deutschland Resort, a cycle tour along the Danube, or simply enjoying nature, the region offers numerous options for combining your workshop visit with leisure activities.
Camping Gutshof Donauried is located just a few minutes' drive from the AL-KO VT Customer Centre South in Kötz. This camping site, set in natural surroundings with its own bathing lake, offers the ideal conditions to combine a workshop appointment with relaxing hours in nature. Thanks to its quiet setting, modern infrastructure and proximity to Günzburg, it is an attractive choice for AL-KO VT customers.
- Distance to the AL-KO VT Customer Centre South: approx. 8 km, around 10 minutes' drive. The campsite is close to Kötz and ideal for a relaxing overnight stay before or after a workshop appointment.
- Location: on the outskirts of Günzburg, set in nature and close to a bathing lake
- Camping comfort: spacious pitches for motorhomes and caravans, modern sanitary facilities and a well-maintained camping infrastructure
- Leisure and relaxation: bathing lake, cycling and hiking trails, as well as a wide variety of excursion destinations in the Bavarian-Swabian region
- Catering and amenities: bistro, kiosk, and bread roll service available directly at the campsite
- Ideal for: customers who want to combine their workshop appointment at the AL-KO VT Customer Centre South with relaxation in natural surroundings
Campingplatz Schwarzfelder Hof in Leipheim offers a peaceful and relaxing setting for AL-KO VT customers who wish to combine their workshop visit with an overnight stay or short break. Its convenient location close to Kötz and the family-friendly atmosphere make it a comfortable option for motorhome users.
- Distance to the AL-KO VT Customer Centre South: approx. 10 km, about 10–15 minutes' drive. This family-run campsite is a popular camping destination in the Günzburg and Leipheim region.
- Location: quiet, rural location near Leipheim with good access to the A8 motorway and the AL-KO VT Customer Centre
- Camping comfort: spacious pitches for motorhomes and caravans, modern sanitary facilities
- Leisure and relaxation: numerous cycling and hiking trails in the area, providing ideal conditions for relaxing days in nature
- Catering and amenities: bread roll service and shopping opportunities in the immediate area ensure a comfortable stay
- Ideal for: customers seeking a peaceful and comfortable overnight option close to the customer centre
See Camping Günztal offers a combination of nature, relaxation and camping comfort. Just a few kilometres from the AL-KO VT Customer Centre South, the site is ideal for customers wishing to combine their workshop visit with a short holiday in the Swabian lake district. The lakeside location and the wide range of leisure activities make it an attractive destination for the whole family.
- Distance to the AL-KO VT Customer Centre South: approx. 20 km, around 20–25 minutes' drive. This campsite is particularly suitable for customers who wish to combine their workshop appointment in summer with a longer stay.
- Location: right on a bathing lake in the idyllic landscape of the Günztal between Krumbach and Günzburg
- Camping comfort: spacious pitches for motorhomes and caravans, modern sanitary facilities and a family-friendly campsite
- Leisure and relaxation: bathing lake, sunbathing lawns, cycling and hiking trails, as well as a wealth of leisure activities in the surrounding countryside
- Catering and amenities: restaurant and other amenities are located either on site or nearby
- Ideal for: customers wanting to combine their visit to the AL-KO VT Customer Centre South with a holiday by the water and relaxing days in nature
Our AL-KO VT customer centres at a glance
At our AL-KO VT customer centres, you benefit from professional service directly from the manufacturer. Whether maintenance, repairs or retrofitting: our experienced teams support you with comprehensive expertise on motorhomes, panel vans and caravans.
Discover all AL-KO VT customer centre locations and find the right contact in your area.
