AL-KO Academy
Training & qualifications by AL-KO
Professional development season 2024/2025
The AL-KO Academy team offers training and professional development courses for in-depth knowledge about the AL-KO Vehicle Technology Group’s products. Our seminars on our product range for caravans, motorhomes and commercial trailers are designed to fully prepare you for everyday customer challenges. Our aim is to ensure that you and your employees have enhanced expertise after completing our training courses. This will enable you to work even more efficiently and advise your customers with targeted pitches.
AL-KO training programmes for retailers, manufacturers and service personnel
From the basics to expertise
At our AL-KO Academy, we train you to become specialists in our products. The AL-KO Academy offers a wide range of training to suit every requirement with an appropriate level of detail.
The Pro Workshops with certification exam provide you with in-depth knowledge of our products. The certificate authorises you to install the various models and to handle our products in general.
These training courses take you even deeper into the technology. The Expert Workshops are designed for specialists who already have a lot of experience with our products and want to round off their expertise. The AL-KO Training Week with five days of concentrated AL-KO knowledge is the ideal complete package for professionals.
AL-KO HY4: Retailer training for the hydraulic levelling support system
Pro Workshop
Become an expert contact for any question to do with the HY4 hydraulic steady leg! Get to know the vehicle body better – including tips and tricks on installing steady legs from an AL-KO professional!
The training is part of the AL-KO-Training Week for hydraulic levelling support systems.
- HY4 introduction and product presentation
- Vehicle analysis
- Installation of mechanical components incl. practical training
- Installation of electrical components
- HY4 commissioning and function
- Weighing function software
- Complaint management, spare parts management and order kits
- Maintenance, service and emergency operation
The Pro Workshop is aimed at workshop managers, fitters, service and customer service staff who would like to deepen their knowledge of the AL-KO HY4 hydraulic levelling support systems.
- Cost contribution: €1,124 incl. VAT
- Place: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Theoretical examination, personal certificate and listing as a HY4 retailer on the AL-KO homepage
AL-KO Chassis Technicians for Commercial Trailers
Pro Workshop
This training course is specially tailored to the needs of our professional commercial trailer customers. You will learn everything you need for your daily work, from the legal basics to handling wheel brakes. You will acquire comprehensive specialist knowledge in this course, from advising your customers to classic problem solving. In the practical part, you will practise the actual handling of the devices and vehicles.
- Vehicle combination driving dynamics and physics
- Legal regulations in the O2 trailer sector
- Frame components and galvanisation of fully integrated chassis
- Rubber suspension axles, other axle types and special drawbar shapes
- Hitches and overrun devices: Maintenance, repair and service
- AL-KO drum brakes: Maintenance, repair and service
- Correct brake adjustment and brake testing
- ATC: The ESP for commercial trailers
- Spare part search and identification
- Practical examples from everyday customer life
The ‘AL-KO Chassis Technician for Commercial Trailers’ course is designed for workshop managers, fitters, service personnel and customer service staff who need in-depth product knowledge for their professional activities.
- Cost contribution: €600 incl. VAT.
- Place: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz
- Qualification: Theoretical and practical examination with personal certificate
- 18-19 November 2024
- 25-26 February 2025
AL-KO Chassis Technicians for Caravans
Pro Workshop
The Chassis Technician course has been the standard training for caravan specialists for years. During the course, you will learn everything you need for your day-to-day work, from the legal basics to handling wheel brakes. Theoretical and practical expertise is invaluable when it comes to advising customers and solving problems.
The training is part of the AL-KO Training Week for Caravans.
- Vehicle combination driving dynamics and driving physics
- Legal regulations in the O2 trailer sector
- Lightweight construction and quality: Tips on handling the AL-KO chassis
- Caravan rubber suspension axles
- Hitches and overrun devices: Maintenance, repair and service
- AL-KO drum brakes: Maintenance, repair and service
- Correct brake adjustment
- Brake testing
- ATC: The ESP for caravans
- Spare part search and identification
- Practical examples from everyday customer life
The AL-KO Chassis Technician for Caravans training course is aimed at workshop managers, fitters, service and customer service staff who need in-depth knowledge of AL-KO products for their professional activities.
- Cost contribution: €800 incl. VAT.
- Place: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Theoretical and practical examination with personal certificate
AL-KO Serviceberater
Neu ab dieser Saison
- AKS (Schlingerschutzkupplung), Reibbeläge
- Bremsanlagen inkl. AAA und Wartungsintervalle
- Stützrad, Stützlast und richtige Beladung
- Kritische Fahrgeschwindigkeit & Aufschaukelverhalten
- Tempo-100-Zulassung und Auflastungen
- Abreißseil – Funktion und gesetzliche Vorgaben
- Chassis-Pflege und Leichtbauweise
- Rangiersysteme und ATC (Trailer Control)
- Umgang mit Kundenfragen bei Übergabe, Werkstatt und Reklamationen
Ideal für Verkäufer, Serviceberater sowie Mitarbeitende an Empfang, Telefon und Fahrzeugübergabe.
- Kostenbeitrag: 150,– Euro zzgl. MwSt.
- Ort: online
- Abschluss: Persönliches Zertifikat
- Tag 1: AL-KO Chassis-Techniker für Caravans
- Tag 2: Radbremsen – Expertenworkshop
- Tag 3: AL-KO Trailer Control ATC – Expertenworkshop
- Tag 4: Rangiersystem AL-KO MAMMUT – Expertenworkshop
- Tag 5: Hydraulisches Nivelliersystem LevelC
Werkstattleiter, Monteure, Servicepersonal, Mitarbeitende im Kundenservice erhalten im Rahmen der Schulungswoche an fünf Tagen geballtes Wissen rund um die Produkte von AL-KO und werden zu Experten für Caravan-Zubehör.
- Kostenbeitrag: 1.320,– Euro inkl. MwSt. (Ersparnis im Vergleich zur Einzelbuchung 260,– Euro)
- Ort: AL-KO Kundencenter Süd, Bahnhofstraße 40, 89359 Kötz
- Abschluss: theoretische und praktische Prüfung mit persönlichem Zertifikat je Modul
Wheel brakes for caravans and commercial trailers
Expert Workshop
Become a specialist in trailer drum brakes and learn about the AL-KO brake system’s function, structure, maintenance, adjustment and troubleshooting! What temperatures prevail in a drum brake? When does increased wear occur and what causes brake squeal? What is the correct way to adjust a brake and what effect does this have? Learn to observe all the key maintenance points!
The training is part of the AL-KO Training Week for Caravans.
- Structure of a wheel brake
- Identification and model decoding
- Overrun brake operating principle and mechanism
- The five functions of the AL-KO overrun brake
- AL-KO brake pad essentials
- Temperature ranges
- The wheel brake in practice: Retracting, cooling breaks, hot boxes
- Maintenance and setting of the wheel brake (practical instructions and tips)
- Practical examples
The Expert Workshop is aimed at workshop managers, fitters and service personnel. After passing the test, they become specialists in wheel brakes for caravans and commercial trailers.
- Cost contribution: €250 incl. VAT (in-person training) or €120 incl. VAT (online seminar)
- Place: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany or online
- Qualification: Theoretical and practical examination with personal certificate (in-person training) or certificate of attendance (online training)
The wheel brake expert workshop can be booked as a one-day course or half-day online seminar. The registration period ends 2 weeks before the start of the course. The course takes place on the following dates:
- Online: 17 October 2024
- Online: 27 March 2025
- In person: 15 October 2024
- In person: 3 December 2024
- In person: 20 February 2025
- In person: 11 March 2025
AL-KO Trailer Control ATC for Caravans and Commercial Trailers
Expert Workshop
The ATC is the ESP for trailers. Many dangerous situations caused by rolling movements can be neutralised by an ATC. This significantly reduces the risk of accidents. In this course you will learn how the anti-snaking system works. You will learn which model is best suited for which solution and how you can quickly help the customer in the event of a malfunction. The training is rounded off by learning how to install an ATC.
The training is part of the AL-KO Training Week for Caravans.
- Driving dynamics and driving physics: The critical driving speed
- AL-KO Trailer Control structure and mode of operation
- Mounting the AL-KO Trailer Control
- Error analysis and troubleshooting
- Model selection for the specific application
- Service issues and complaints management
Workshop managers, fitters, service and customer service staff gain important knowledge about the ATC and an understanding of the installation in this expert workshop.
- Cost contribution: €100 incl. VAT.
- Place: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Certificate of attendance
AL-KO MAMMUT for Caravans
Expert Workshop
The AL-KO MAMMUT is powerful, robust and reliable. It can be operated comfortably using a joystick and is easy to assemble. In this course you will become a MAMMUT expert and gain deep insights into the technology. During the practical training, you will assemble the complete system, as well as test and experience manoeuvring at a new level.
The training is part of the AL-KO Training Week for Caravans..
- Product presentation and sales pitch
- Unboxing and scope of delivery
- Suitable caravan chassis
- Chassis connection types and preparation
- Assembly of the mechanical components
- Connecting the electrical components
- Commissioning and operation
- Service and diagnostics
- Customer briefing and handover
This expert workshop provides workshop, assembly, service and customer service technicians with the knowledge they need to understand the manoeuvring aid and master its installation.
- Cost contribution: €250 incl. VAT.
- Place: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz, Germany
- Qualification: Theoretical examination with personal certificate
E&P LevelC: Installation and certification of the hydraulic levelling system
Expert Workshop
Become an expert contact for any questions to do with LevelC, the hydraulic levelling support system for caravans! Gain an insight into the latest products and benefit from tips and tricks from the AL-KO professionals.
The training is part of the AL-KO Training Week for Caravans and the AL-KO Training Week for hydraulic levelling support systems.
- Product presentation and sales pitches
- Unboxing and scope of delivery
- Suitable caravan chassis
- Preparation and assembly
- Connecting hydraulic components and electronics
- Commissioning and calibration
- Function and operation
- Customer briefing and handover
The E&P Level C course is aimed at workshop managers, fitters and service personnel who require in-depth knowledge of the LEVEL C hydraulic levelling support system. Once you have completed the course, you will be listed as a service centre.
- Cost contribution: €350 incl. VAT.
- Place: AL-KO Customer Centre South, Bahnhofstraße 40, 89359 Kötz
- Qualification: Personal certificate and listing as a service point on the E&P homepage
- 6 December 2024
- 13 December 2024
- 14 February 2025
- 14 March 2025
Are you interested in a seminar?
Then please do not hesitate to get in touch!
Registration & contact:
- E-mail: academy@alko-tech.com
- Tel.: +49 8221 - 970
Please provide the following information when registering as a participant:
- First and last name
- E-mail address
- Telephone number
- Company name incl. address
- Desired training and training date
Venue:
AL-KO Customer Centre South
Bahnhofstraße 40
89359 Kötz, Germany
Accommodation options in Vienna House Easy:
- Address: Am Hofgarten, 89312 Günzburg, Germany
- Tel.: +49 8221 - 3510
- E-mail: info.easy-guenzburg@viennahouse.com
