Welcome to the AL-KO VT customer centres!

    Motorhomes and caravans in good hands

    Customer centres and showrooms

    Installation, advice, workshop services and retrofitting – all from the manufacturer

    At our AL-KO VT customer centres, you benefit from comprehensive services directly from the manufacturer. Whether you need expert advice, professional retrofitting of innovative chassis, comfort and safety systems, or maintenance and repair: our experienced service technicians look after your motorhome, caravan or commercial trailer with expertise and the utmost care.

    In our showrooms, you can discover AL-KO VT products and solutions and receive advice tailored to your vehicle and requirements. Depending on the location, you’ll also find free parking spaces with an electricity supply, free Wi-Fi, hire vehicles and refreshments to make your visit even more pleasant.

    Workshop and service

    Everything from a single source – from retrofitting to maintenance

    At AL-KO VT customer centres, we offer a comprehensive range of services for motorhomes, panel vans, caravans and commercial trailers. As the manufacturer, we know our systems in detail and support you with tailored advice, professional retrofitting and expert maintenance and repair.

    Our range of services includes the installation of modern chassis, comfort and safety systems, the installation of accessories, and service work on axles, chassis, and other AL-KO VT components. Depending on the location, we also offer wheel alignment, payload increase and other specialist services.

    The range of available services varies by customer centre. On each centre’s page, you’ll find a detailed overview of the available services and the products and systems offered on site.

    AL-KO VT customer centre locations

    Find a customer centre near you

    With our customer centres in Germany and other European locations, we are always there for you when it comes to advice, retrofitting, maintenance and service for your motorhome, caravan or commercial trailer. Each location offers a specific range of services and specialisations so that you receive exactly the support you and your vehicle need.

    Select your preferred location and find out more about available workshop and service options, opening hours and how to book an appointment.

    Germany AL-KO

    Customer Centre South Germany

    Alois Kober GmbH
    Bahnhofstraße 40
    89359 Kötz
    Germany
    Contact:
    0800 - 25 56 000
    +49 8221 - 97 92 61
    info@alko-tech.com
    Opening hours
    Mon–Thurs 8 a.m.–12 p.m. & 1–4:30 p.m.
    Fri 8 a.m.–1:30 p.m.

    Germany AL-KO

    Customer Centre North Germany

    Alois Kober GmbH
    Ringstraße 3
    49434 Neuenkirchen-Vörden
    Germany
    Contact:
    +49 5493 - 99 22 0 Friday until 3 p.m.
    info.nord@alko-tech.com
    Opening hours
    Mon–Fri 8 a.m.–12 p.m. & 1–5 p.m.

    Germany AL-KO

    Customer Centre West Germany

    Alois Kober GmbH
    Daimlerstraße 8
    50189 Elsdorf
    Germany
    Contact:
    +49 2274 - 700 397
    info.west@alko-tech.com
    Opening hours
    Mon–Thu: 8:00 a.m.–12:00 p.m. and 1:00 p.m.–5:00 p.m.
    Fri: 8:00 a.m.–12:00 p.m. and 1:00 p.m.–3:00 p.m.

    Germany AL-KO

    Carsten Stäbler GmbH

    Friedrich-Schott-Straße 2
    68753 Waghäusel-Kirrlach
    Deutschland
    Contact:
    +49 (0) 7254 95975-0
    info@carsten-staebler.de
    Opening hours
    Mon–Fri: 8:00 a.m. – 12:00 p.m. & 1:00 a.m. – 5:00 p.m.
    Austria AL-KO

    Customer Centre Austria

    AL-KO Technology Austria GmbH
    Talstraße 150
    6284 Ramsau im Zillertal
    Austria
    Contact:
    Phone +43 5282 3360 700
    vertrieb.at@alko-tech.com
    Opening hours
    Mon–Thurs 7:30 a.m.–12 p.m. & 12:30–4 p.m.
    Fri 7:30 a.m.–11:45 p.m.

    Italy AL-KO

    Customer Centre Italy

    AL-KO Kober GmbH Verona
    Via Giuseppe Verdi 23
    37060 Castel D'Azzano (VR)
    Italy
    Contact:
    +39 045 85 46 011
    info.it@alko-tech.com
    Opening hours
    Mon–Fri 8 a.m.–12:30 p.m. & 1:30–5 p.m.

    Netherlands AL-KO

    Customer Centre Benelux

    AL-KO Kober B.V.
    Luzernestraat 180
    2153GN Nieuw-Vennep (NL)
    Netherlands
    Contact:
    +31 (0) 252 744 200
    klantencentrum@alko-tech.com
    Opening hours
    Mon – Fri: 8:00 – 12:30 & 13:00 – 16:30
    France AL-KO

    Customer Centre France

    Station Premium AL-KO SAS
    365 rue des industries
    71500 Branges
    France
    Contact:
    +33 (0)3 85 76 35 30
    stationpremium.fr@alko-tech.com
    Opening hours
    Mon–Thurs: 8 a.m.–12 p.m. & 1:45–4:30 p.m.
    Fri: 8 a.m.–12 p.m. & 1:45–4 p.m.

    Sweden AL-KO

    Customer Centre Sweden

    AL-KO Kober AB Göteborg
    Skrålabäcksgatan 12
    51163 Skene
    Sverige
    Contact:
    +46 705 64 07 25
    kundcenter.se@alko-tech.com
    Opening hours
    Mon – Fri: 8 a.m. – 12.30 p.m. and 1 – 5 p.m.

    United Kingdom AL-KO

    AL-KO Customer Centre United Kingdom

    AL-KO Customer Centre United Kingdom
    Unit 7 & 8 Sucham Park, Northfield Road
    CV47 0AB Southam (UK)
    United Kingdom
    Contact:
    +44 19 26 8 18 500
    customercentre.uk@alko-tech.com
    Opening hours
    Mon–Fri: 08:00–16:00

    Workshop and service for caravans and trailers

    At our AL-KO VT customer centres, we offer you a comprehensive range of workshop and service options for caravans and trailers. From professional advice and installation of innovative AL-KO VT systems to maintenance and repair, our experienced service technicians support you with their expertise.

    Whether you want increased comfort on site, extra safety on the road, or professional maintenance of your vehicle: we make sure your caravan or trailer is well prepared for your next trip. Discover our broad range of services and the right solutions for your needs.

    Support systems & steady legs

    Depending on the location, our AL-KO VT customer centres install LevelC or UP4. LevelC automatically levels the caravan, while the UP4 system electrically extends and adjusts the steady legs.

    Manoeuvring systems

    By installing our MAMMUT and RANGER manoeuvring systems, we make manoeuvring your caravan easier and more convenient.

    Driving safety

    For compatible caravans, our service technicians retrofit ATC and AKS™ 3004. ATC stabilises the caravan in critical snaking situations, while the AKS™ 3004 dampens snaking and pitching movements.

    The AL-KO VT factory in Italy can install manoeuvring systems for you like the MAMMUT. | © AL-KO VT

    Maintenance and repair

    Axles, brakes, AL-KO VT chassis, AL-KO VT components or AAA Premium Brake: our service team carries out professional maintenance and repair.

    Caravan payload increase services

    We check each caravan individually to determine whether a payload increase is possible and what is required. Depending on the vehicle, technical modifications may be necessary. The new permissible gross weight may then need to be officially approved and entered in the vehicle documents.

    Wheel alignment and tracking

    Professional wheel alignment and tracking helps ensure correct chassis settings and can contribute to stable handling as well as more even tyre wear.

    Workshop and service for motorhomes and panel vans

    Retrofitting, installation, maintenance or individual vehicle optimisation: at our AL-KO VT customer centres, we offer you a comprehensive service portfolio for motorhomes and panel vans. Our experienced service technicians provide expert advice and support you in selecting the right systems for your vehicle. From installing innovative support systems and chassis solutions to fitting high-quality rear carrier systems and practical transport solutions, you receive all services from a single source.

    We also offer payload increase and wheel alignment services to ensure your vehicle is perfectly tailored to your needs. With our many years of experience and expertise in AL-KO VT systems, we help ensure that you set off on your next journey safely, comfortably and well equipped.

    Rear carrier systems

    We install the rear carrier systems BASIC, LIGERO, VARIO and VELO for motorhomes, as well as AGITO TOP, AGITO 120, KAWA LIGHT and TRIGO-VAN for panel vans.

    Support systems

    At our AL-KO VT customer centres, we install the LevelM, LevelM Pro, HY4, HY2 and LevelVan support systems. This enables you to level your vehicle comfortably and safely.

    Chassis and air suspension

    COMFORT DRIVE can be retrofitted to selected motorhomes based on the Mercedes-Benz Sprinter with AL-KO VT AMC chassis. The relevant PSM preparation is required. We will check suitability using your vehicle data.

    Universal and two-wheel trailers

    With the TRAIGO, WHEELY and WHEELY DUO transport systems, you can carry bicycles, scooters, motorbikes and other loads safely and comfortably.

    Motorhome payload increase

    Our specialists individually check whether a payload increase is possible for your motorhome. Key factors include the base vehicle, chassis and axle loads. We then advise you on the necessary measures.

    Motorhome wheel alignment & tracking

    Professional wheel alignment helps ensure correct chassis adjustment, which can result in more stable handling and more even tyre wear.

    Insights from our customer centres

    Information and travel tips for our locations

    View of a bridge railing overlooking a river in Skene, Sweden.
    Company 08/10/2025
    Blog

    AL-KO Customer Centre in Skene: Expert service + a holiday in Sweden

    From tow bars and levelling systems to manoeuvring systems, our customer centre team offers a wide range of services for your camping vehicle. Why not combine a service with a short trip to southern Sweden? In this article, we’ve compiled an overview of the services available at our AL-KO Customer Centre, along with tips for activities and campsites in the vicinity.

    Read more
    Colorful tulips in the foreground, behind them a sunny Amsterdam canal with a tour boat, historic houses, and green trees. | © neirfy/Adobe Stock
    Company 27/10/2025
    Blog

    AL-KO Customer Centre Benelux: Expert service in North Holland

    Combine expert service for your camping vehicle’s E&P and AL-KO products with a quick getaway in the Netherlands. 

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    © xbrchx/Adobe Stock
    Caravaning 16/06/2025
    Blog

    AL-KO in Verona: Expert service + short break in Italy

    Combine an expert service for your camping vehicle with a short getaway to Italy, home of AL-KO’s Verona customer centre!

    Read more